WordPress

In plans that include WordPress we can install it for you, ready to use, with an administrator user. In the dashboard: Hosting → website name → WordPress.

Install WordPress

If you chose Hosting with WordPress when buying, the installation starts on its own. Otherwise:

1. Open the WordPress tab and click Install WordPress.
2. Wait a few minutes, then reload the page: the login details appear.

The installation needs the website's folder (www) to be empty: if it already contains files, empty it via FTP before trying again.

Sign in to the dashboard

In the WordPress box you find:

• Dashboard: the address https://yourdomain/wp-admin;
• Username: the administrator we created;
• Show password: the administrator's password. Every time you show it, it is recorded in the activity log.

After the first sign-in you can change the password in WordPress (Users → Profile). In that case the password shown in the dashboard is no longer valid: keep the new one safe.

WordPress installed by you

If you installed WordPress yourself (for example by uploading the files via FTP), the dashboard recognises it but does not have the password: use the credentials you created.

Plugins, themes and updates

Below the sign-in details the dashboard shows the website's WordPress, even if you installed it yourself:

• WordPress version: the installed version and, when a new one is out, Update WordPress;
• Plugins: name, version, status (active or inactive) and available update. From each plugin's ⋮ menu: Activate or Deactivate, Update, Enable auto-updates (or Disable), Delete. Update all updates every plugin at once;
• Themes: from the ⋮ menu Activate, Update, Delete.

Every action asks for confirmation and starts within a few seconds, one at a time per website. When it is done, reload the page: the result is shown at the top, with the WordPress error if something went wrong.

An active plugin or theme cannot be deleted: deactivate it first (or activate another theme). Before every update there is the nightly backup: if the website stops working after an update, contact support to restore it.

New plugins and themes are installed from the WordPress admin (Plugins → Add New).

The database

WordPress uses the website's database. Name, user and password are in the wp-config.php file and in the Databases tab (see Databases).